PRIVACY POLICY
RESPONSIBLE FOR THE PROCESSING OF DATA IS:
TURMSTRASSE 7
10551 BERLIN
GERMANY
YOU MAY VISIT OUR WEBSITE WITHOUT REVEALING ANY PERSONAL INFORMATION. WITH EVERY VISIT ON THE WEBSITE, THE WEB SERVER STORES AUTOMATICALLY ONLY A SO-CALLED SERVER LOG FILE WHICH CONTAINS E.G. THE NAME OF THE REQUESTED FILE, YOUR IP ADDRESS, THE DATE AND TIME OF THE REQUEST, THE VOLUME OF DATA TRANSFERRED AND THE REQUESTING PROVIDER (ACCESS DATA), AND DOCUMENTS THE REQUEST. THESE ACCESS DATA ARE ANALYSED EXCLUSIVELY FOR THE PURPOSE OF ENSURING THE SMOOTH OPERATION OF THE WEBSITE AND IMPROVING OUR OFFER. THIS SERVES ACCORDING TO ART. 6 (1) 1 LIT. F GDPR THE PROTECTION OF OUR LEGITIMATE INTERESTS IN THE PROPER PRESENTATION OF OUR OFFER THAT ARE OVERRIDING IN THE PROCESS OF BALANCING OF INTERESTS. ALL ACCESS DATA ARE DELETED NO LATER THAN SEVEN DAYS AFTER THE END OF YOUR VISIT ON OUR WEBSITE.
HOSTING
THE SERVICES FOR HOSTING AND DISPLAYING THE WEBSITE ARE PARTLY PROVIDED BY OUR SERVICE PROVIDERS ON THE BASIS OF PROCESSING ON OUR BEHALF. UNLESS OTHERWISE STATED IN THIS PRIVACY POLICY, ALL ACCESS DATA AND ALL DATA COLLECTED IN FORMS PROVIDED FOR THIS PURPOSE ON THIS WEBSITE ARE PROCESSED ON THEIR SERVERS. IF YOU HAVE ANY QUESTIONS ABOUT OUR SERVICE PROVIDERS AND THE BASIS OF OUR COOPERATION WITH THEM, PLEASE USE THE CONTACT OPTION DESCRIBED IN THIS PRIVACY POLICY.
OUR SERVICE PROVIDERS ARE LOCATED AND/OR USE SERVERS IN COUNTRIES OUTSIDE THE EU AND THE EEA. FOR THESE COUNTRIES THERE IS NO ADEQUACY DECISION BY THE EUROPEAN COMMISSION. OUR COOPERATION IS BASED ON STANDARD DATA PROTECTION CLAUSES ADOPTED BY THE EUROPEAN COMMISSION.
OUR SERVICE PROVIDERS ARE LOCATED AND/OR USE SERVERS IN THE FOLLOWING COUNTRIES, FOR WHICH THE EUROPEAN COMMISSION HAS ESTABLISHED AN ADEQUATE LEVEL OF DATA PROTECTION BY DECISION: CANADA
OUR SERVICE PROVIDERS ARE LOCATED AND/OR USE SERVERS IN THE USA AND IN OTHER COUNTRIES OUTSIDE THE EU AND THE EEA. FOR THESE COUNTRIES, THERE IS NO ADEQUACY DECISION BY THE EUROPEAN COMMISSION. OUR COOPERATION IS BASED ON STANDARD DATA PROTECTION CLAUSES ADOPTED BY THE EUROPEAN COMMISSION.
2. DATA COLLECTION AND USE FOR PROCESSING THE CONTRACT, ESTABLISHING CONTACT AND FOR OPENING A CUSTOMER ACCOUNT
WE COLLECT PERSONAL DATA THAT YOU VOLUNTARILY SUBMIT TO US WHEN YOU PLACE AN ORDER OR CONTACT US (E.G. VIA CONTACT FORM OR BY EMAIL). MANDATORY FIELDS ARE MARKED AS SUCH BECAUSE WE ABSOLUTELY NEED THOSE DATA TO PERFORM THE CONTRACT OR PROCESS YOUR CONTACT REQUEST AND YOU WOULD OTHERWISE NOT BE ABLE TO COMPLETE YOUR ORDER OR SEND THE CONTACT REQUEST. IT IS EVIDENT IN EACH INPUT FORM WHAT DATA ARE COLLECTED. WE USE THE DATA THAT YOU DISCLOSE TO US TO PERFORM THE CONTRACT AND PROCESS YOUR ENQUIRIES ACCORDING TO ART. 6 (1) (B) GDPR.
AS FAR AS YOU HAVE GIVEN YOUR CONSENT ACCORDING TO ART. 6 (1) (A) GDPR BY CREATING YOUR CUSTOMER ACCOUNT, WE USE YOUR DATA FOR THE PURPOSE OF OPENING THE CUSTOMER ACCOUNT. YOU WILL FIND FURTHER INFORMATION ON THE PROCESSING OF YOUR DATA, IN PARTICULAR ON FORWARDING THE DATA TO OUR SERVICE PROVIDERS FOR THE PURPOSE OF ORDER AND SHIPPING PROCESSING, IN THE FOLLOWING SECTIONS OF THIS PRIVACY POLICY. UPON CONTRACT COMPLETION, ANY FURTHER PROCESSING OF YOUR DATA WILL BE RESTRICTED, AND YOUR DATA WILL BE DELETED UPON EXPIRY OF ANY RETENTION PERIOD APPLICABLE UNDER RELEVANT REGULATIONS ACCORDING TO ART. 6 (1) LIT. C) GDPR, UNLESS YOU EXPRESSLY AGREE TO THE FURTHER USE OF YOUR DATA ACCORDING TO ART. 6 (1) LIT. A) GDPR OR WE RESERVE THE RIGHT TO OTHERWISE USE YOUR PERSONAL DATA IN THE SCOPE AND MANNER PERMITTED BY LAW, OF WHICH WE INFORM YOU IN THIS PRIVACY POLICY. YOUR CUSTOMER ACCOUNT CAN BE DELETED AT ANY TIME. FOR THIS PURPOSE YOU CAN EITHER SEND A MESSAGE TO THE CONTACT OPTION SPECIFIED IN THIS PRIVACY POLICY OR USE THE RELEVANT FUNCTION AVAILABLE IN THE CUSTOMER ACCOUNT.
MERCHANDISE MANAGEMENT SYSTEM
WE USE MERCHANDISE MANAGEMENT SYSTEMS OF EXTERNAL SERVICE PROVIDERS FOR ORDER AND CONTRACT PROCESSING. WE ENGAGE OUR SERVICE PROVIDERS ON THE BASIS OF PROCESSING ON OUR BEHALF. IF YOU HAVE ANY QUESTIONS ABOUT OUR SERVICE PROVIDERS AND THE BASIS OF OUR COOPERATION WITH THEM, PLEASE USE THE CONTACT OPTION DESCRIBED IN THIS PRIVACY POLICY.
WE FORWARD YOUR DATA TO THE SHIPPING COMPANY WITHIN THE SCOPE REQUIRED FOR THE DELIVERY OF THE ORDERED GOODS ACCORDING TO ART. 6 (1) (B) GDPR.
DATA TRANSMISSION TO A SHIPPING PROVIDER FOR THE PURPOSE OF SHIPMENT NOTIFICATION
PROVIDED THAT YOU HAVE GIVEN US YOUR EXPLICIT CONSENT, DURING OR AFTER YOUR ORDER, WE WILL FORWARD YOUR E-MAIL ADDRESS AND PHONE NUMBER IN ACCORDANCE WITH ART. 6 (1) (A) GDPR TO THE SELECTED SHIPPING PROVIDER IN ORDER TO ENABLE THEM TO CONTACT YOU FOR THE PURPOSE OF SHIPMENT NOTIFICATION OR COORDINATION PRIOR TO SHIPMENT.
THIS CONSENT MAY BE WITHDRAWN AT ANY TIME BY SENDING A MESSAGE TO THE CONTACT INFORMATION DESCRIBED IN THIS PRIVACY POLICY OR DIRECTLY TO THE SHIPPING PROVIDER USING THE CONTACT ADDRESS LISTED BELOW. AFTER CONSENT WITHDRAWAL, WE WILL DELETE THE DATA YOU HAVE PROVIDED FOR THIS PURPOSE, UNLESS YOU HAVE EXPRESSLY CONSENTED TO FURTHER USE OF YOUR DATA OR WE HAVE RESERVED THE RIGHT TO USE YOUR DATA FOR OTHER PURPOSES WHICH ARE PERMITTED BY LAW AND ABOUT WHICH WE INFORM YOU IN THIS PRIVACY POLICY.
THE SHIPMENT TAKES PLACE VIA THE SHIPPING PORTAL "SENDCLOUD" (SENDCLOUD GMBH, FÜRSTENRIEDER STRASSE 70, 80686 MUNICH). PURSUANT TO ART. 6 PARA. 1 LIT. B DSGVO, WE PASS ON YOUR DATA TO SENDCLOUD EXCLUSIVELY FOR THE PURPOSE OF PROCESSING YOUR ONLINE ORDER. DATA WILL ONLY BE PASSED ON IF THIS IS ACTUALLY NECESSARY FOR THE PROCESSING. DETAILS ON DATA PROTECTION AT SENDCLOUD CAN BE VIEWED ON THE SENDCLOUD WEBSITE AT WWW.SENDCLOUD.DE/DATENSCHUTZ/ AND AT HTTPS://WWW.SENDCLOUD.DE/AGB/
UNITED PARCEL SERVICE DEUTSCHLAND S.À R.L. & CO. OHG
GÖRLITZER STRASSE
41460 NEUSS
GERMANY
DHL PAKET GMBH
STRÄSSCHENSWEG 1
53113 BONN
GERMANY
AS PART OF THE PAYMENT PROCESS IN OUR ONLINE SHOP, WE WORK TOGETHER WITH THESE PARTNERS: TECHNICAL SERVICE PROVIDER, CREDIT INSTITUTION, PAYMENT SERVICE PROVIDER.
4.1 DATA PROCESSING FOR THE PURPOSE OF TRANSACTION PROCESSING
DEPENDING ON THE SELECTED PAYMENT METHOD, WE FORWARD THE DATA NECESSARY FOR PROCESSING THE PAYMENT TRANSACTION TO OUR TECHNICAL SERVICE PROVIDERS, WHO ACT FOR US ON THE BASIS OF PROCESSING ON OUR BEHALF OR TO THE AUTHORISED CREDIT INSTITUTIONS OR TO THE SELECTED PAYMENT SERVICE PROVIDER INSOFAR AS THIS IS NECESSARY FOR THE PAYMENT PROCESS. THIS SERVES THE FULFILMENT OF THE CONTRACT ACCORDING TO ART. 6 (1) (B) GDPR. IN CERTAIN CASES, PAYMENT SERVICE PROVIDERS COLLECT THE DATA REQUIRED FOR PROCESSING THE PAYMENT THEMSELVES, E.G. ON THEIR OWN WEBSITE OR VIA TECHNICAL SOLUTION WITHIN THE ORDERING PROCESS. IN THIS RESPECT, THE PRIVACY POLICY OF THE RESPECTIVE PAYMENT SERVICE PROVIDER APPLIES. IF YOU HAVE ANY QUESTIONS ABOUT OUR PAYMENT PROCESSING PARTNERS AND THE BASIS OF OUR COOPERATION WITH THEM, PLEASE USE THE CONTACT OPTION DESCRIBED IN THIS PRIVACY POLICY.
4.2 DATA PROCESSING FOR THE PURPOSE OF FRAUD PREVENTION AND OPTIMISATION OF OUR PAYMENT PROCESSES
WE MAY FORWARD OTHER DATA TO OUR SERVICE PROVIDERS, WHICH THEY USE FOR THE PURPOSE OF FRAUD PREVENTION AND TO OPTIMISE OUR PAYMENT PROCESSES (E.G. INVOICING, PROCESSING OF CONTESTED PAYMENTS, ACCOUNTING SUPPORT) TOGETHER WITH THE DATA NECESSARY TO PROCESS THE PAYMENT AS OUR PROCESSORS.
THIS SERVES TO SAFEGUARD OUR LEGITIMATE INTERESTS IN FRAUD PREVENTION OR AN EFFICIENT PAYMENT MANAGEMENT IN ACCORDANCE WITH ART. 6 (1) (F) GDPR THAT ARE OVERRIDING IN THE PROCESS OF BALANCING OF INTERESTS.
4.3 IDENTITY AND CREDIT ASSESSMENT WHEN SELECTING KLARNA PAYMENT SERVICES
KLARNA PAY NOW (DIRECT DEBIT)
KLARNA PAY LATER (INVOICE)
IF YOU CHOOSE TO USE THE PAYMENT SERVICES OF KLARNA BANK AB (PUBL), SVEAVÄGEN 46, 111 34 STOCKHOLM, SWEDEN (HEREINAFTER KLARNA), WE REQUEST YOUR CONSENT THAT WE MAY FORWARD TO KLARNA THE DATA NECESSARY FOR PROCESSING THE PAYMENT AND FOR AN IDENTITY AND CREDIT ASSESSMENT IN ACCORDANCE WITH ART. 6 (1) (A) DSGVO. IN GERMANY, THE CREDIT AGENCIES LISTED IN KLARNA'S PRIVACY POLICY CAN BE USED FOR IDENTITY AND CREDIT ASSESSMENT. KLARNA WILL USE INFORMATION OBTAINED ON THE STATISTICAL PROBABILITY OF PAYMENT DEFAULT FOR A BALANCED DECISION ON THE ESTABLISHMENT, EXECUTION OR TERMINATION OF THE CONTRACTUAL RELATIONSHIP.
YOU CAN WITHDRAW YOUR CONSENT AT ANY TIME BY SENDING A MESSAGE TO THE CONTACT OPTION SPECIFIED IN THIS PRIVACY POLICY. AS A RESULT, WE MAY NO LONGER BE ABLE TO OFFER YOU CERTAIN PAYMENT METHODS. YOU MAY ALSO WITHDRAW YOUR CONSENT TO THIS USE OF YOUR PERSONAL DATA AT ANY TIME, ALSO TO KLARNA.
5.1 E-MAIL ADVERTISING UPON SUBSCRIPTION TO THE NEWSLETTER
IF YOU SUBSCRIBE TO OUR NEWSLETTER, WE WILL REGULARLY SEND YOU OUR EMAIL NEWSLETTER BASED ON YOUR CONSENT ACCORDING TO ART. 6 (1) (A) GDPR, USING THE DATA REQUIRED OR DISCLOSED BY YOU SEPARATELY FOR THIS PURPOSE.
YOU CAN UNSUBSCRIBE FROM THE NEWSLETTER AT ANY TIME. THIS CAN EITHER BE DONE BY SENDING A MESSAGE TO THE CONTACT OPTION DESCRIBED IN THIS PRIVACY POLICY OR VIA A LINK PROVIDED FOR THIS PURPOSE IN THE NEWSLETTER. AFTER UNSUBSCRIBING, WE WILL DELETE YOUR E-MAIL ADDRESS FROM THE LIST OF RECIPIENTS, UNLESS YOU HAVE EXPRESSLY CONSENTED TO THE FURTHER USE OF YOUR DATA OR WE HAVE RESERVED THE RIGHT TO USE YOUR DATA FOR OTHER PURPOSES THAT ARE PERMITTED BY LAW AND ABOUT WHICH WE INFORM YOU IN THIS PRIVACY POLICY.
5.2 NEWSLETTER MAILING
THE NEWSLETTER IS SENT TO YOU BY OUR SERVICE PROVIDER WHO PROCESSES DATA ON OUR BEHALF AND TO WHOM WE DISCLOSE YOUR EMAIL ADDRESS. IF YOU HAVE ANY QUESTIONS ABOUT OUR SERVICE PROVIDERS AND THE BASIS OF OUR COOPERATION WITH THEM, PLEASE USE THE CONTACT OPTION DESCRIBED IN THIS PRIVACY POLICY.
OUR SERVICE PROVIDERS ARE LOCATED AND/OR USE SERVERS IN THE FOLLOWING COUNTRIES, FOR WHICH THE EUROPEAN COMMISSION HAS ESTABLISHED AN ADEQUATE LEVEL OF DATA PROTECTION BY DECISION: CANADA
OUR SERVICE PROVIDERS ARE LOCATED AND/OR USE SERVERS IN THE USA AND INDIA. THERE IS NO ADEQUACY DECISION FOR THESE COUNTRIES BY THE EUROPEAN COMMISSION. OUR COOPERATION IS BASED ON STANDARD DATA PROTECTION CLAUSES ADOPTED BY THE EUROPEAN COMMISSION.
6. COOKIES AND FURTHER TECHNOLOGIES
7. USE OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYTICS AND ADVERTISING PURPOSES
AS PART OF THE SO-CALLED ADVANCED MATCHING, INFORMATION IS ALSO COLLECTED AND STORED HASHED FOR MATCHING PURPOSES, WITH WHICH INDIVIDUALS CAN BE IDENTIFIED (E.G. NAMES, E-MAIL ADDRESSES AND TELEPHONE NUMBERS). FOR THIS PURPOSE, A COOKIE IS AUTOMATICALLY SET BY THE FACEBOOK PIXEL WHEN YOU VISIT OUR WEBSITE, WHICH AUTOMATICALLY ENABLES RECOGNITION OF YOUR BROWSER WHEN VISITING OTHER WEBSITES BY MEANS OF A PSEUDONYMOUS COOKIE ID. FACEBOOK WILL COMBINE THIS INFORMATION WITH OTHER DATA FROM YOUR FACEBOOK ACCOUNT AND USE IT TO COMPILE REPORTS ON WEBSITE ACTIVITIES AND TO PROVIDE OTHER SERVICES ASSOCIATED WITH WEBSITE USE, IN PARTICULAR PERSONALISED AND GROUP-BASED ADVERTISING. WE HAVE NO INFLUENCE ON DATA PROCESSING BY FACEBOOK AND ONLY RECEIVE STATISTICS BASED ON FACEBOOK PIXELS.
THE INFORMATION AUTOMATICALLY COLLECTED BY FACEBOOK TECHNOLOGIES ABOUT YOUR USE OF OUR WEBSITE IS USUALLY TRANSFERRED TO A SERVER OF FACEBOOK, INC. 1601 WILLOW ROAD, MENLO PARK, CALIFORNIA 94025, USA AND STORED THERE. THERE IS NO ADEQUACY DECISION FOR THE UNITED STATES BY THE EUROPEAN COMMISSION. IF THE DATA TRANSFER TO THE USA FALLS WITHIN THE SCOPE OF OUR RESPONSIBILITY, OUR COOPERATION IS BASED ON STANDARD DATA PROTECTION CLAUSES OF THE EUROPEAN COMMISSION. FURTHER INFORMATION ABOUT DATA PROCESSING BY FACEBOOK CAN BE FOUND IN FACEBOOK'S PRIVACY POLICY.
- ART. 15 GDPR, THE RIGHT TO OBTAIN INFORMATION ABOUT YOUR PERSONAL DATA WHICH WE PROCESS, WITHIN THE SCOPE DESCRIBED THEREIN;
- ART. 16 GDPR, THE RIGHT TO IMMEDIATELY DEMAND RECTIFICATION OF INCORRECT OR COMPLETION OF YOUR PERSONAL DATA STORED BY US;
TO EXERCISE THE RIGHT OF FREEDOM OF EXPRESSION AND INFORMATION;
FOR COMPLIANCE WITH A LEGAL OBLIGATION;
FOR REASONS OF PUBLIC INTEREST OR
FOR ESTABLISHING, EXERCISING OR DEFENDING LEGAL CLAIMS;
- ART. 18 GDPR, THE RIGHT TO REQUEST RESTRICTION OF PROCESSING OF YOUR PERSONAL DATA, INSOFAR AS
THE PROCESSING IS UNLAWFUL, BUT YOU REFUSE THEIR ERASURE;
WE NO LONGER NEED THE DATA, BUT YOU NEED IT TO ESTABLISH, EXERCISE OR DEFEND LEGAL CLAIMS, OR
YOU HAVE LODGED AN OBJECTION TO THE PROCESSING IN ACCORDANCE WITH ART. 21 GDPR;
- ART. 20 GDPR, THE RIGHT TO RECEIVE YOUR PERSONAL DATA THAT YOU HAVE PROVIDED TO US IN A STRUCTURED, COMMONLY USED AND MACHINE-READABLE FORMAT OR TO REQUEST ITS TRANSMISSION TO ANOTHER CONTROLLER;
- ART. 77 GDPR, THE RIGHT TO COMPLAIN TO A SUPERVISORY AUTHORITY . AS A RULE, YOU CAN CONTACT THE SUPERVISORY AUTHORITY AT YOUR HABITUAL PLACE OF RESIDENCE OR WORKPLACE OR AT OUR COMPANY HEADQUARTERS.
RIGHT TO OBJECT AFTER YOU HAVE EXERCISED YOUR RIGHT TO OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA FOR SUCH PURPOSES UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS. |
THIS DOES NOT APPLY TO THE PROCESSING OF PERSONAL DATA FOR DIRECT MARKETING PURPOSES. IN SUCH A CASE WE WILL NO LONGER PROCESS YOUR PERSONAL DATA FOR SUCH PURPOSES.
|
10.2 CONTACT POSSIBILITES